At Redpapr, we are committed to providing high-quality educational content and a satisfying learning experience. If you are not entirely satisfied with your purchase, this Refund Policy outlines the conditions under which refunds may be granted.
1. Eligibility for Refunds
You may be eligible for a refund under the following conditions:
- Live Courses / Classes: Refunds can be requested within 7 days of purchase, provided you have attended no more than one live session.
- Recorded Courses / Video Content: Refunds may be requested within 3 days of purchase, only if less than 10% of the content has been accessed.
- Subscription Plans: Refunds for subscription fees are not typically provided. However, if there was an error in billing or you were charged without consent, you may be eligible for a refund.
2. Non-Refundable Items
The following are non-refundable:
- Courses purchased at a discount or as part of a promotion
- Trial plans or free-tier services
- One-on-one mentorship or doubt-clearing sessions once scheduled or consumed
- Courses purchased via third-party platforms or partners
3. How to Request a Refund
To request a refund:
- Email us at redpapr@gmail.com with the subject line “Refund Request”.
- Include your name, registered email address, purchase details, and the reason for the refund.
- Our support team will review your request within 5–7 business days.
4. Refund Processing
- If approved, refunds will be processed to the original payment method.
- Processing times may vary depending on your bank or payment provider (typically 7–14 business days).
- We reserve the right to refuse a refund if the request violates this policy or shows signs of misuse.
5. Contact Us
For questions about this Refund Policy, please reach out to us:
Email: redpapr@gmail.com